Terms & Conditions
The pioneers behind the emergence of The American Outfit always had one goal in their minds. They wanted to forever eradicate the world of dullness and give every individual liberty to find what they truly wanted to wear. Follow through our terms and conditions to know exactly what we promise and provide.
STANDARDS IN SHIPPING
We believe that the world is truly our oyster at The American Outfit. There is no corner in the world which we cannot reach. Global free shipping is an olive branch extended from us to our loyal customers. We provide satisfaction for our customers at their doorstep. You do your part in giving us the provided addresses, and we will do our best to get to you no matter where you are.
Our delivery reaches worldwide, but due to some strict customs issues in Russia and Israel, we are unable to reach our buyers there.
WHAT DO WE ACCEPT IN PAYMENT?
Payment is forever a subject of doubt. But The American Outfit has installed every necessary measure to make sure that your investment is never misplaced. Our website uses the latest version of the SSL system. The system is very sensitive to preserving information, and the interface prevents any leakage of information.
We accept Visa, Discover, PayPal, American Express and MasterCard. Everything that could possibly make your shopping experience a memorable one is what we aim towards.
THE POLICY OF RETURN AND EXCHANGE
We pride ourselves on our transparency to our customers. All of our policies were set up for the customers, and according to their ease. Though we hardly ever deliver wrong, we have a set of Return and Exchange policies if anytime our customer changes their mind for the color or size of the attire. For a smooth transition, we require that the customer provide complete product information. And that the product is kept in its original form, the tag and receipt should stay intact.
Though we are comfortable providing a return or exchange policy for faulty items, this policy is not entertained for orders that are made on custom. The custom orders are made according to the wishes of the customer. Information is key. In order to avoid any mishaps in the custom orders e sure to send pictures, measurements and a complete set of guidelines for the product you want to be customized.
The return and exchange policy can only be applied if the customer were to reach out to us 24 hours after the product was delivered.
REJECTION AND ACCEPTANCE.
Under specific conditions, The American Outfit holds power to either accept or reject any order.
ACCOUNT AND USER
You will be privy to all of the benefits once you register with us and create an account for free. The privacy and guidelines are set for the safety of our customers.